Integration Policy.

Last updated August 2024

1. Service Overview:

OVVR offers integration services to seamlessly incorporate third-party plugins, apps, and software into your website. Our goal is to enhance your website’s functionality while ensuring it aligns with your business needs.

2. Scope of Service:

Our integration services include:

  • Adding online booking systems, payment gateways, and other third-party tools.
  • Configuring these services to work flawlessly with your existing website.
  • Providing support to ensure the integration remain functional and up-to-date.

3. Customer Responsibilities:

To facilitate the integration process, customers are required to:

Choose and subscribe to their preferred third-party service.

Provide OVVR with the necessary access credentials, code snippets, or links for integration.

Manage the setup and operation of the third-party service on the provider’s platform, including schedule management, service settings, and payment options.

Bear any costs associated with the third-party services.

4. Integration Process:

After receiving the required information from the customer, OVVR will integrate the chosen service into the customer’s website.
OVVR will ensure the integrated service works seamlessly with the website’s existing features.

Any customisation’s or modifications required for the third-party service to match the website’s design and functionality will be handled by OVVR.

5. Support and Maintenance:

OVVR provides ongoing support for integrated services to ensure they remain functional and up-to-date.
Customers can contact OVVR for any issues or questions related to the integrated services.

Disclaimer

1. Third-Party Services:

OVVR is not responsible for the performance, reliability, or availability of third-party services integrated into your website.

Any issues arising from the use of third-party services must be resolved with the service provider directly.

2. Data Security and Privacy:

OVVR takes all necessary precautions to secure access credentials and other sensitive information provided by the customer.

However, OVVR is not liable for any data breaches, unauthorised access, or misuse of data that occurs as a result of vulnerabilities in third-party services.

3. Customisation Limitations:

While OVVR strives to customise third-party services to fit the customer’s website perfectly, certain limitations may arise due to the inherent constraints of the third-party service. OVVR will communicate any such limitations to the customer and seek their approval for any necessary adjustments.

4. Service Interruptions:

OVVR is not liable for any interruptions, downtime, or service outages of third-party services.

Customers are advised to refer to the third-party service provider’s policies and support for assistance in such cases.

5. Financial Responsibility:

Customers are responsible for all fees and charges associated with subscribing to and using third-party services.

OVVR is not responsible for any financial disputes between the customer and the third-party service provider.

6. Liability Limitation:

OVVR’s liability for any damages arising from the integration of third-party services is limited to the amount paid by the customer for the integration service.

OVVR is not liable for any indirect, incidental, or consequential damages resulting from the use of third-party services.

By using OVVR’s integration services, you agree to the terms and conditions outlined in this Integration Service Policy and Disclaimer. For any questions or concerns, please contact our support team.